Terms
General T&C for Handling and Shipping Goods
1. Scope of Services
A ONE INDIA TRANSPORT CO. provides transport, warehousing, and handling services based on client instructions and operational feasibility.
2. Consignment Declaration
We do not verify the nature, contents, condition, or value of goods. Items are transported as packed by the sender, entirely at the owner's risk, and accepted on a “said to contain” basis.
3. Right to Refuse Transport
We reserve the right to refuse any consignment without providing a reason.
4. Delivery Location
Goods will be delivered only at our warehouse (godown) at the destination.
5. Door Delivery Protocol
For door delivery bookings, one delivery attempt will be made. If unsuccessful, goods will be held at our delivery office, and extra charges will apply for further attempts.
6. Fragile Goods Disclaimer
Items like glassware, crockery, furniture, and fresh produce are accepted strictly at the sender’s risk. We are not responsible for damage to such goods.
7. General Lien
We reserve the right to hold consignments until all outstanding dues are paid.
8. Prohibited Goods
We do not accept explosives, crackers, gas cylinders, acids, illegal items, or hazardous chemicals for transport.
9. Rate Revision Clause
Freight rates may change due to fuel price fluctuations or regulatory updates.
10. Demurrage Charges
f goods are not collected within 15 days of arrival, ₹10 per quintal per day or bulky carton ₹10 per day will be charged.
11. Hamali & Miscellaneous Charges
These charges must be paid at the time of delivery, in addition to freight.
12. Freight Reassessment Rights
We may reweigh, remeasure, reclassify, and recalculate freight at the destination, in the presence of the consignee or their representative.
13. No Freight Deduction for Damage
Freight charges will not be reduced or refunded for damage to fragile or poorly packed goods.
14. GST Compliance
All invoices will comply with GST laws, including correct SAC codes and Reverse Charge Mechanism (RCM) where applicable.
15. Claim Procedure
Claims must be submitted in writing within 30 days of booking or within 7 days of delivery—whichever is earlier....
16. Inspection at Delivery
The consignee must inspect goods at the time of delivery. Complaints made after delivery will not be accepted.
17. Non-Receipt Notification
If goods are not received within 15 days of the expected arrival date, the sender must notify us via registered post/mail.
18. Statutory Notices
Any notices from tax or government authorities must be handled by the sender or receiver of the goods.
19. Wrong Declaration Liability
The sender or receiver is responsible for any incorrect declarations and will bear all consequences, including penalties or detention of goods.
20. Government Seizure
We are not responsible for goods that are detained or seized by government authorities.
21. Jurisdiction Clause
All legal matters will be handled exclusively by the courts located in Chandigarh.
22. Arbitration Clause
Disputes may be resolved through arbitration in Chandigarh. Each party will appoint one arbitrator.
23. Rebooking Disclaimer
Rebooked consignments are accepted in their current condition (“as is where is”). We are not liable for any damage during rebooking.
24. Force Majeure & Insurance Recommendation
We are not liable for delays or failures caused by events beyond our control (e.g., natural disasters, war, or other major disruptions). We strongly recommend that senders insure their goods for added protection, as our liability is limited.
25. Terms Agreement & Amendments
By using our services, you agree to these terms and conditions. We may update these terms at any time, with changes effective immediately upon posting on our website. Your continued use of our services implies acceptance of the latest terms.